Current Service Status
🔴 Peak Period
Status Last Updated:
Last updated: 5 August 2026 at 09:56
Order Status Page
Check where we are with orders below
🟢 Operating Normally
Turnaround times are within our usual expectations.
🟡 High Demand
We’re experiencing higher than normal order volumes. Please allow additional time.
🔴 Peak Period
We’re in our busiest period of the year. Current turnaround estimates shown below are the most up-to-date guide.
Photo Order Status
9-14 Days
Video Order Status
14-25 Days
Status Message
AED FINALS UPDATE:
Priority Turnaround Est.: 2-5 days
Priority Orders - We have a few orders left from Priority
All other orders will follow in order, we are handling high order numbers for photos and videos. We appreciate your patience while we do our best to get orders out as quickly as possible.
Priority Services
We always aim to deliver your photos and videos as quickly and efficiently as possible. However, if you need your videos urgently, you can upgrade your order to our Priority Service.
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Priority Service moves your order to the front of our editing queue, helping you receive your videos as quickly as possible.
If you’d like to upgrade an existing order, please get in touch with us and we’ll be happy to help.
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Priority Service can be added at anytime for an extra £10 per order
