We had a technical issue with one of the cameras being used in Theatre 2, which means we have unfortunately lost footage from the following sections from Day 1 & 2. Unsuccessful attempts have been made to recover any lost data.
DAY 1 - Morning Session
9:00 am Junior Narrative/Character Trio/Quartet PARTIAL (Numbers 6-8 are missing)
9:25 am A- Classical Ballet
10:00 am Pre-Junior- Global
10:25 am A- Global
10:55 am Junior Classical Ballet Trio/Quartet PARTIAL (Numbers 1-7 are missing)
Day 2 Morning Session
11:30 am Junior Musical Theatre Small Group
12:05 pm Pre-Junior- Jazz/Modern
12:40 pm A- Jazz/Modern
Any other videos not listed above are unaffected. This issue has never occurred with the camera before and we were unaware of the potential problem.
We will be refunding those customers who have already purchased any of these dances above, there is no need to contact us to request a refund, we will be checking all orders and refunding those who have any of the above dances in their order over the next few days.
We sincerely apologise for any inconvenience this will have caused. We strive to provide the best possible service at all of our events and having issues like this is hard for us to accept.